The rooms have a great view. the hotel offers both early check-in and late check-out. - Convenient amenities like an electric kettle and a fridge are provided. - the location is excellent, making it easy to visit Halong Bay and other attractions like the train street, night market, and Hanoi Opera House. - Wake-up service and ironing are complimentary.

No complains at all, the hotel exceeded high expectations. Everything was amazing, the venue was modern. The hotel's setting was very central and the staff were very hardworking people who helped to manage early check-in and late check-out. Easy access to Noi Bai International airport, which was about 25 minutes' drive away. The room was both fashionable and huge with a view, we truly enjoyed it.

the room with cityview. we had an electric kettle and a fridge. also, location was favourable, just a pleasant stroll away from lake of the restored sword.

This venue is lovely with very helpful staff who assisted with early check-in and late check-out.

The caring staff members, and the unbeatable location within a 10-15 minutes' walk from Lake of the Restored Sword, make this place a great choice.

The hotel is conveniently located near the city center, which was great for me. Rewritten: I liked that this place is located close to the city center.

The rooms were spacious and reasonably priced. The staff were attentive, remembering guests' names and providing excellent service. The breakfast was good and the hotel had modern amenities such as automatic curtains and a smart TV. The location was convenient, within walking distance of popular areas.

I had an exceptional stay at the Grand Cititel. The location was perfect, and the staff were incredibly friendly and welcoming. They even remembered my name every time I walked through the front door. The hotel itself is technologically advanced, with automatic curtains, electronic fixtures, and a smart TV with Netflix and English channels. I would highly recommend this hotel to anyone looking for a comfortable and modern stay in Hanoi.

We had an issue with the TV in our room, but the staff at Grand Cititel Hanoi Hotel was quick to respond and resolve the problem. They provided us with excellent customer service and ensured that we had a comfortable stay. The location of the hotel is also very convenient. I would highly recommend this hotel for its attentive staff and great service.

We got great value for our money with spacious and clean rooms at Grand Cititel. The hotel is conveniently located near the lake and markets, with plenty of cafes and restaurants nearby. The staff were incredibly friendly and attentive, even remembering our names.

The breakfast could be improved by adding more variety to the items offered.

This hotel is located in a prime spot near many popular attractions and markets. Guests can walk to the nearby train street and night market in just 10-15 minutes. the staff are friendly and always ready to assist with any concerns. the rooms and bedding are clean and comfortable, making for a relaxing stay.

The TV channels and WiFi can be unreliable at times, causing some frustration.

Spent my new year in this hotel. I was impressed with their breakfast buffet that served both Western and Vietnamese foods. The staff was very friendly and attentive to my needs, and they even remembered my name! The room was spacious and furnished with some impressive gadgets and home automation. The hotel's central location in the city's French quarter was another good point.

The view from my room was not pleasant at all since it faced an ugly building. Despite this, the hotel staff was helpful.

Value for money and spacious rooms. Good breakfast with variety of options. Attentive and personable staff. Excellent location near attractions

All good.

I had a wonderful stay at this luxurious hotel. The staff were friendly and efficient, making me feel welcomed from the moment I arrived. The location was perfect, with the city center just a short walk away. The room was clean and comfortable, with all the amenities I needed for a relaxing stay. The hotel also offered great services like room service and laundry, making my stay even more convenient. I had a fantastic experience here.

I would definitely recommend this hotel to my friends.

The room was clean and cozy. the staff was friendly and helpful, providing early check, in and late check, out. the location was perfect, with a beautiful lake nearby and markets and cafes within walking distance. the breakfast was impressive, serving delicious food with plenty of options to choose from.

The Wi, Fi was frustrating, as it kept disconnecting and required constant moving around the room to get adequate signal strength. It was even worse at night, leading to multiple room changes done by the accommodating staff.